Guys from ASGShop.pl broke my mG36's hopup chamber

Last saturday I wrote a post on how my mG36 got home from tuning and repairs in ASGShop.pl broken. Now it is a good time to add some more details to the story.

On 18th, right after I posted an article, I mailed the guys from ASGShop to tell them the replica doesn't work.

Yesterday (on 23rd) I mailed them once again, as I didn't get any answer. Couple hours later I got a reply that my e-mail was forwarded to the guy who worked on my replica.

The guy called me today around 11 AM on my cellphone but I had another phonecall at work, so I didn't answer. I tried to call him back in a couple of minutes, but the phone was not answered (the message on their answering machine says the phone support works from noon). He eventually called me three hours later.

I told him that the I found one piece of hop-up / barrel assembly (the spacer I mentioned on the earlier post) lying somewhere in the box that held the replica. We discussed for a moment and he said that it is not possible that this part disconnected itself somehow while the package was being moved. He told me that if I feel like I may try to take a look at the hop-up assembly and fix it by myself. As all I want is to have my replica firing as soon as possible, I agreed. I am familiar with this mechanism as I tried to replace the inner barrel by myself.

So I came home and started working on the mG36. The first step was to remove the magazine nest (sorry -- don't know if this is the right word, I mean the part you put magazine in) and what I saw told me something is very wrong with the hop-up chamber. I saw this:

From Airsoft from Poland photos

On the photo above you can clearly see that there's a broken hop-up chamber and that the hop-up bucking (rubber) is broken as well. You may also see that the spacer I mentioned earlied is gone (no big mistery here -- I found it in the cardboard box). So I disassemblied it a bit more to remove the barrel and hop-up chamber.



You can see that the rubber is also damaged. The moving nozzle made a small cut on the lower part of the rubber. You can also see what happened to the hop-up chamber.

But the latest discovery was worst. Not that I did't expect it, though...



This is the part of the hop-up assembly where the spacer is supposed to go. On the original G36 barrels there are two notches that hold the spacer in place. You can see it perfectly on the photos here (a guide to G36 hop-up disassembly). The fourth photo shows the spacer (pointed with the red arrow). On the 8th and 9th photos you can see the notches on the inner barrel.

Why am I shocked? I tried to replace the barrel in my mG36 some time ago. I bought some long barrel that didn't fit because of those notches. And being aware of that (and since the precise barrel for G36 was not available at ASGShop.pl at the time I sent them my replica for tuning) I told them to install any precise barrel that will fit. Well... seems the guys decided that the barrel without notches is as good as the original. But they were wrong. I thought of this last week -- this is why I wasn't surprised. :(

I don't care! I am going to send them the replica tomorrow and phone them on monday (will probably e-mail them some of the photos as well). I suspect they will repair it as a part of their warranty, 'cause they have simply no other choice.

But I am going to write this whole story down on the biggest polish airsoft community's bulletin board. I would let one mistake go, but two mistakes are too much!